Equipment Requirements
These requirements are mandatory to work as a remote agent.
Required Specifications
Hard drive: 40 GB available / 60 GB total
Memory: 16 GB RAM
OS: Windows 11 (fully updated)
Internet: Hard-wired only (no Wi-Fi)
30 Mbps download minimum
10 Mbps upload minimum
Latency: 50 ms max
Monitors: Two (2) — 1920×1080 minimum
Webcam: Required
USB: USB 3.0 required
Processor: Intel i5 (6th gen+) or Ryzen 5+
Cores/Speed: 4+ cores, 2.8 GHz+
Apple computers are not allowed
Recommended Computers
These are examples of systems that meet the required specs.
*We are not affiliated with any of the sellers and do not receive any type of compensation should you purchase one of the suggested computer systems.
Webcams
A webcam is required for training and ongoing work depending on the client you choose.
Headset
A USB noise-canceling headset is required for training and for calls while working.
PTIS Virtual Solutions
Remote Customer Service Opportunities
Email: info@PictureThisImageStation.com
Phone: (337) 252-3800
Office Hours: Monday–Friday | 9:00 AM – 5:00 PM CST
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